What types of products do you offer?
At Pcacti.shop, we specialize in a curated selection of vibrant and unique potted cacti and succulent arrangements. Our products are designed to enhance home decor while promoting a sustainable and easy-care lifestyle.
How do I care for my cacti and succulents?
Cacti and succulents require minimal care, making them ideal for both seasoned plant lovers and beginners. Generally, they thrive in bright, indirect sunlight and should be watered sparingly. It is recommended to allow the soil to dry out completely between waterings to prevent root rot.
What is your return policy?
We have a 30-day return policy for items that are in the same condition as received, unworn or unused, with tags, and in their original packaging. Please note that certain items, such as plants, are non-returnable due to their perishable nature.
How long does shipping take?
Orders are processed within 1-2 business days and typically arrive within 3-5 business days for domestic shipments. International delivery times may vary based on the destination. Shipping costs are calculated at checkout based on the order size and destination.
Can I exchange an item?
The fastest way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item. This ensures you receive the desired product promptly.
What should I do if my order arrives damaged?
If your order arrives damaged or defective, please inspect the item upon reception and contact us immediately. We will evaluate the issue and work to resolve it to your satisfaction.
Do you offer international shipping?
Yes, we offer international shipping. Delivery times and costs will vary based on the destination. Please refer to the checkout process for specific shipping options available for your location.
How can I contact customer service?
You can reach our customer service team via email at info@Pcacti.shop or by phone at +1740020202. We are here to assist you with any questions or concerns you may have.
At Pcacti.shop, we are dedicated to providing a curated selection of vibrant and unique potted cacti and succulents. Founded in 2025 in Ivry-sur-Seine by Sydney Moise, our mission is to enhance indoor and outdoor spaces with the beauty of these resilient plants. Research indicates that indoor plants can improve air quality by up to 87% within 24 hours, making our offerings not only aesthetically pleasing but also beneficial for health and well-being.
Our unique value proposition centers on sustainability. We prioritize eco-friendly pots and care kits, ensuring that our customers can nurture their plants while contributing to a healthier planet. Approximately 30% of our product line is sourced from local growers who adhere to sustainable farming practices, thereby reducing our carbon footprint and supporting the local economy.
We believe that every plant tells a story, and we strive to empower our customers with the knowledge and tools necessary for successful plant care. Our comprehensive care kits include organic fertilizers and biodegradable pots, designed to minimize environmental impact while maximizing plant health. By choosing Pcacti.shop, you are not only enhancing your space but also participating in a movement towards sustainable living.